Legal

Privacy Policy

Last updated: June 2026

This Privacy Policy explains how SME Intelligence LLC (“SME Intelligence,” “we,” “us”) collects, uses, and protects information when you visit smeintelligence.co or contact us. It applies to this website only.

Information we collect

Information you provide. When you email us, book a call through our scheduling tool, or submit a form, we collect what you choose to share — typically your name, email address, company, and the contents of your message.

Information collected automatically. We use privacy-first, aggregate analytics to understand site usage. This may include pages viewed, referring source, approximate region, and device type. We do not use this data to identify you individually, and we avoid tracking cookies wherever possible.

How we use information

  • Respond to inquiries and schedule introductory calls
  • Provide, and follow up on, the services you ask about
  • Operate, maintain, and improve this website
  • Meet legal, accounting, and security obligations

How information is shared

We do not sell your personal information. We share it only with service providers that help us operate — for example, our email, scheduling, and message delivery provider (Microsoft 365) and website hosting (Vercel) — and only as needed to provide those services. We may also disclose information where required by law.

Data retention

We keep information for as long as needed to respond to you, deliver services, and meet legal or recordkeeping requirements, then delete or anonymize it.

Your choices and rights

You may request access to, correction of, or deletion of the personal information we hold about you, and you can opt out of any non-essential communications at any time. Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA. To make a request, email hello@smeintelligence.co.

Security

We take reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Third-party links

This site may link to third-party websites. We are not responsible for their content or privacy practices; please review their policies.

Children's privacy

This website is intended for businesses and professionals. It is not directed to children, and we do not knowingly collect information from them.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected by the “Last updated” date above.

Contact

Questions about this policy? Email hello@smeintelligence.co.